Opera 3 is suitable for a wide range of service industry sectors such as refrigeration equipment services, security services, vehicle washing machine equipment, IT providers and water cooler businesses.
Opera 3 streamlines your customer contract management, helpdesk functions and communication with engineers on the road, all essential for outstanding service.
It is designed to maintain and renew maintenance contracts with customers. Working with Opera 3 CRM and Sales Order Processing, Service Management can provide end-to-end service and maintenance management, from Quote, Order and Delivery through to Installation, Contract, Service, Breakdown and Billing.
You can also log all activities against a contract, such as site visits and Helpdesk calls, so that you have a complete picture of the contract, for increased visibility.