We’ve responded to customer feedback and made over 50 enhancements to the latest version of CRM to help you manage a better relationship with your customers which includes the ability to:
Document Management Desktop – now for everyone in the office
Isn’t it time to replace company-wide paper based processes with electronic processes? Now you can with the new Document Management Desktop application. It brings the benefits of Document Management to everyone in the office. The Desktop version offers simple and easy to use capture and retrieval of documents for non users of Opera II, at a fraction of the price. Eliminate the risk of losing documents from mislaid or misfiled papers.
It’s time to take a fresh look at Document Management!
Additional enhancement: New Bankline Adhoc Payments Option
A new Bankline Adhoc BACS file format is available for selection in Purchase Ledger, Cashbook and Payroll. This will enable customers to upload payments which would be processed as single debit/multi credit payments from one bank account to multiple beneficiaries; without having to set up each payee in Bankline that is already set up in Opera II.
The release introduced the new and improved Opera II Dashboards with brand new functionality to better meet your needs, further enhancements to the core Opera II product, and a new release of Document Management. We’ve made significant improvements and added greater flexibility to the Opera II Dashboards Manager module. You can now do the following:
New and improved Opera II Dashboards
Do you currently maintain your asset register in an Excel spreadsheet? Now you can easily upgrade to the Opera II Fixed Assets module by importing assets from an Excel spreadsheet.
There are a number of new options added to the CRM group of modules to improve performance and increase flexibility:
Document Management (2.11)
The new release of Document Management contains an enhancement which gives you greater flexibility when retrieving information. A new sorting option offers three choices: ‘Newest to Oldest’, ‘Oldest to Newest’ or ‘Document Version’.
Read more in the Opera II (6.81) Guide to Enhancements.
What are the Cross Border VAT Changes?
As of 1 January 2010 it will be a legislative requirement for a UK VAT registered business to declare any intra-EC services that they supply to a VAT registered customer in the EC on the EC Sales List (ESL – VAT 101 form). The EU Legislation changes affect the following buisnesses:
You can find more information regarding Cross Border VAT Changes on the HM Revenue & Customs website.
Opera II (6.70) is the biggest release for Pegasus in 2009. The release includes a new module, Fixed Assets, and many functional enhancements delivering real business benefits. Some key enhancements include:
E-mailing of invoices in Batch Processing - save on time, paper and postage plus avoid the impact of postal delays.
Service and Helpdesk Management link to the Costing module: costs and revenue can now be posted to the Costing module. This removes the possibility of manual error and provides a seamless link to Costing.
Document Management enhancements: improvements to indexing and retrieving of documents to allow users to refine their search for easier retrieval and offer greater flexibility during processing.
The release of Opera II (6.61) includes new releases of PIM (1.81) and Executive Dashboards (2.02) and also includes the Online Filing Manager (2.71) and Document Management (2.02).
Sales Management group of modules
The Sales Management group of modules (SPM, SPM Remote and Service and Helpdesk Management) have been renamed to Customer Relationship Management (CRM).
Opera II (6.50) builds on the success of our latest modules, Sales Pipeline Management, Executive Dashboards and Document Management with three brand new modules:
The release of Opera II (6.12) extends the functionality of Sales Pipeline Management, Executive Dashboards and Document Management. The release includes:
This release also includes a number of enhancements and software change requests.
SPM Remote will allow users to work offline with SPM and other Opera II related data with synchronisation of the SPM data back to the main system via a virtual private network (VPN) or local area network (LAN) connection.
Opera II Version 6 delivers more functionality, further enhancements and two new modules to the end-to-end solution; Executive Dashboards and Document Management.
Executive Dashboards: Put yourself in the driving seat
This new module for Opera II provides a visually stunning presentation of key business information in real time through a wide range of user selected formats, with powerful drilldown to underlying data. This allows the management team to easily identify trends and issues and take immediate action. Tell me more...
Document Management: The paperless office is now a reality
Document Management is a complete image capture and file management system that retains all your essential documents and stores them electronically, for instant access. Tell me more...
The release of Opera II 5.50 includes a new module for Opera II, Sales Pipeline Management (SPM). This release also includes a number of software change requests.
Opera II Sales Pipeline Management: A complete end-to-end business solution
This new module for Opera II allows customers to enter prospects, convert them to customers and manage the relationship process through the whole sales cycle. This also includes the ability to forecast against your sales pipeline and report on individual customer profitability, all from one solution. Tell me more...
If you're an existing Opera II customer, you'll want to know all about our major release Opera II Version 5: Tell me more...
We have implemented a number of enhancements to Financial Management, Supply Chain Management, Reporting and Administration areas of Opera II with the 5.11.00 and 5.12.00 releases. The 5.13.00 release includes the new HM Revenue & Custom regulations for Reverse Charge VAT.