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Pegasus Case Studies

Celtic Manor Resort

Luxury golf and spa resort, Celtic Manor, has streamlined its payroll and is preparing for Auto-Enrolment using its Opera 3 accounting, business and payroll solution. The Newport-based resort is using Opera 3 Payroll & HR to ensure payroll is managed seamlessly for its 1200 strong workforce, as well as to ensure compliance with initiatives such as HMRC’s Real Time Information (RTI) and Auto Enrolment.

With a diverse workforce, Celtic Manor relies upon Opera 3 to process both weekly and monthly payroll and generate reports for the management team. Following a successful transition to RTI, Opera 3 will be integral as the resort prepares for its Auto Enrolment staging date in October 2013. Working with Pegasus Software’s Partner, Computer Services Group (CSG), Celtic Manor will use Opera 3 to assess its entire workforce, categorising employees into Eligible Jobholders, Non-Eligible Jobholders and Entitled Worker status, before automatically enrolling those who are eligible or opt-in. Crucially, the process will be managed on an ongoing basis to ensure changes are implemented as appropriate and live records are maintained – a feat which would be impossible to undertake manually.

“The nature of the hospitality industry is that employees are often transient so having a robust, reliable Payroll & HR solution is a fundamental part of running our business,” comments Russell Bartlett, Payroll Manager, Celtic Manor. “Having used other accounting and payroll systems such as Sage in the past, Opera 3 stands out as being clear, easy to use and intuitive. As a result of the system, our transition to RTI was a stress-free process. We have been using Opera 3’s Auto-Enrolment capabilities to assess our workforce, categorising employees into Eligible Jobholders, Non-Eligible Jobholders and Entitled Worker status, before automatically enrolling those who are eligible or opt-in. The system is fully integrated with the NEST workplace pensions scheme, and has been live for a few weeks now. It is working well in supporting our needs and allowing us to meet the new requirements fully.”