Credit Management Centre

Reduce customer debts and improve your cash flow

Knowing who owes what and when they will pay is key to managing your customer debts. The Opera 3 Credit Management Centre is designed to streamline your credit control processes; which helps to improve cash flow, reduce bad debts and improve the overall financial position of your business.

Integrated with the Opera 3 Sales Ledger, the Credit Management Centre provides a series of key, easy to use dashboard views that provides ‘one stop shop’ for all your credit control needs.

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Instantly view the overall financial position of your Company all from one central Location. Identify where your money is and drill down to the detail behind: your company Turnover, Aged Invoice and Total Invoice Debt. Visually monitor your Customer Debts and pin point who’s got your cash, ordered by who owes you the most. Clear financial Ratios are all at your fingertips, such as average debtor and creditor days, invoice summary and promised payments. All of which allows you to be proactive, and keep an eye on how your credit control team is performing.


Company View

At the heart of the Credit Management Centre, are the tools that allow Credit Controllers to organise and manage overdue Customer Accounts and Transactions. Customers can be filtered into user definable credit management groups; enabling the attention to be focused on those customers that will make the biggest difference to your bank balance. Diary actions can be entered, amended, and marked for follow up; and promised payments can be recorded and reported on; and individual transaction or account level. 

It’s a ‘one-stop’ credit control location that also provides historical information and quick access to the Sales Ledger record and Customer Account View. Accounts can be marked as ‘on’ or ‘off’ stop, have their credit limit increased or decreased, be moved into a more appropriate credit management group either individually or in bulk. Statements, debtors letters and copy invoices can all be printed, eliminating the need to navigate to other areas of the system.


Accounts View

Looking at customer transactions, it is possible to mark individual or multiple invoices as disputed or undisputed. Promised to Pay by amounts and dates can also be recorded against specific Invoices or Accounts.

A Diary view provides an effective list of all actions that need to be done; helping you maintain a structured approach to your credit control processes. You can control which of your staff are able to view sensitive company data, and whether they are able to view actions of other members of the credit management team. 

All relevant Credit Management reports have been added to the Credit Management Centre, for ease of use and access. Including; Statements, Debtors letters and new reports such as Diary Actions and Promised Payments, both of which can be exported directly to MS Excel for further manipulation and analysis.

The Credit Management Centre integrates with Pegasus XRL, Pegasus Dashboards and Pegasus Instant Messenger (PIM), and Notification Services. 

Key features

• Easy to understand dashboard views of the overall financial position of your company and customers
• Drill down behind key financial information, customer accounts, and transactions
• Powerful filters allow you to manage customers that are over their credit limit and/or have overdue invoices
• Create and organise customers into user definable Credit Management Groups according to their Debt
  Define custom Action Types and Outcome Types to be used with diary actions for recording activities and follow ups
• Create and amend diary actions against individual customers or transactions, with an optional follow up reminder via Notification Services
• Record and revise Promised Payments against individual transactions or at account level
• Integrates with the Opera 3 Sales Ledger with instant access to the Account view for historical information
• Easily put accounts on or off stop, increase or decrease credit limits, and re organise accounts into different Credit Management Groups individually, or in bulk
• Dispute invoices and record the appropriate reason code
• Print Statements, Copy Invoices and produce Debtors letters
• Keep on top of actions due for completion with the Diary view
• Additional Credit Management reports including: Promised Payments & Diary Activities that can also be exported directly to Excel
• Integrates with Pegasus Instant Messenger (PIM) and Pegasus XRL